Privacy Policy

Last updated: January 15, 2026

ArcPoint E-Commerce LLC ("ArcPoint," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit arcpointe-commerce.online or engage our services. By using our website, you agree to the practices described here.

1. Information We Collect

We collect information you provide directly to us, as well as information gathered automatically when you use our website.

• Information you provide: name, email address, phone number, company name, and the contents of any message you submit through our contact form or by email or phone.
• Information collected automatically: IP address, browser type, device information, pages viewed, referring URLs, and similar analytics data collected through cookies and comparable technologies.
• Business and client data: where you engage us as a service client, we may process data necessary to operate your store, marketing, and fulfillment, under the terms of a separate services agreement.

2. How We Use Your Information

• To respond to inquiries and provide the services you request;
• To operate, maintain, and improve our website and offerings;
• To send administrative information, service updates, and — where permitted — marketing communications;
• To analyze usage trends and measure the effectiveness of our content;
• To detect, prevent, and address technical issues, fraud, or security incidents;
• To comply with legal obligations and enforce our agreements.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, understand how the site is used, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who perform functions on our behalf (e.g., hosting, analytics, email delivery, payment processing, and logistics), bound by confidentiality obligations;
• Legal and safety recipients, where disclosure is required by law or necessary to protect rights, property, or safety;
• Business transfers, in connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the processing of your personal information, and to opt out of certain uses. California residents have specific rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, the right to delete, and the right to opt out of the sale or sharing of personal information. To exercise any of these rights, contact us using the details below. We will not discriminate against you for exercising your rights.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be posted on this page.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

• ArcPoint E-Commerce LLC
• 2404 Alder St, Bakersfield, CA 93301
• Phone: +1 661 412 8026
• Email: privacy@arcpointe-commerce.online